Mass Effect 3 Leather Jacket

I requested that the collar be a normal collar because I don?t like the biker collar. I went into a lot of detail, explaining what I wanted and they sent me just the regular thing with no modifications whatsoever. They offered to give me $10 off my next purchase, but that doesn?t help me when I paid extra money to have a customized and yet they act as if I?m in the wrong, that?s probably the biggest problem with leather cult. If you want something off the rack they manage to mess it up and if you want something customized they?re going to butcher it to hell you?re better off spending your money somewhere else